Statuses of my PAYOUT transactions

Created by Diego Cisniegas, Modified on Tue, 19 Nov, 2024 at 4:50 PM by Diego Cisniegas

In PAYOUT there are two groups of statuses, one for loading data into payrolls and another for transactions that appear in the STATUS column in the Transaction Report section in the Bank Office.

1. THE STATES FOR LOADING DATA INTO PAYROLL ARE THE FOLLOWING:

Status	Description
CARGA_ERROR	There was an error in the payroll.
PENDIENTE	Payroll is pending for approved or rejection for processing after upload (next status RECHAZO_CLIENTE or APROBADO_CLI).
RECHAZO_CLIENTE	Payroll rejected by merchant after upload.
APROBADO_CLI	Payroll is (automatically according to internal configuration) approved for processing on creation after upload.
CARGADO	Payroll has been loaded.
APROBADO	The payroll has been approved by the monnet team.
BANCO_ENVIADO	Payroll has been sent to the bank.
BANCO_RESPUESTA	The bank has sent a response about the payroll result.

2. THE STATES FOR THE TRANSACTIONS ARE AS FOLLOWS:

Status	Descripcion
BANCO_PENDIENTE	The payroll uploaded by the merchant(you) has been validated and approved by the Monnet team for subsequent delivery to the Bank.
BANCO_ENVIADO	The payroll has been sent to the Bank for its subsequent accreditation and completion of the payment.
BANCO_EXITO	The payroll has been credited by the bank. The payment is done.
BANCO_RECHAZO	The bank has declined the transaction and has submitted a decline reason for further details.
RECHAZADO_CLI	Payroll rejected by merchant(you) after upload (set automatically when RECHAZO_CLIENTE)

⚠️ IMPORTANT: The final status BANCO_EXITO can be CHANGED to BANCO_RECHAZO through the INTERBANK TRANSFER AND CASH channels, this only occurs in certain countries such as PERU, ECUADOR, ARGENTINA and HONDURAS. Where there is the possibility of a bank RETURN or in the case of CASH rejection at the collection point.

However, these represent minimum numbers in the operation, for more information on this consult our integration guide ➡️ Overview (readme.io)