How do you charge me commissions for my PAYOUT service?

Created by Diego Cisniegas, Modified on Tue, 19 Nov, 2024 at 2:14 PM by Diego Cisniegas

In the PAYOUT product we use all the available balance to disperse the payments, and then for the collection of the commissions we will make a monthly cut counting for this only transactions with status BANCO_SUCCESS in PAYOUT or SUCCESS in PAYOUT PLUS during that calendar month.


And what is the % commission I will be charged?  You will find it in your commercial contract.


You will receive an email from the sender facturacionycobranza@monnetpayments.com with the corresponding invoice during the first 5 business days of the month following the previous cut-off. Informing the amount to be paid and the payment options.


And how can you make the payment of that invoice? You have 2 options:


1. Transfer the total amount of the invoice to our authorized bank accounts and reply to the e-mail received with the proof of the transfer.


2. Debiting the invoice amount from your available balance in PAYOUT means that we will deduct the invoice amount from your available balance in your payout balance with your prior authorization.


We will always ask you via email how you want to pay the invoice, so you can choose between these two options.

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