To upload a payroll manually you will have to upload an EXCEL file with the required data so that we can do the PAYOUT, for that we leave you the template so that you can download it, make a copy and use it, it is a single file for all available countries :

EXCEL PAYOUT PLUS TEMPLATE

The criteria to fill out the file can be found here in our PAYOUT PRODUCT GUIDE by country:

PERU

CHILE

ECUADOR

COLOMBIA

ARGENTINA

HONDURAS

MEXICO

GUATEMALA

IMPORTANT CONSIDERATIONS WHEN FILLING OUT THE FILE:

• When filling out the column with the header "AMOUNT," it is important to include the decimals without using a comma (,) or a period (.) to separate them. Below are two practical examples for clarity:

1. If the transaction amount is 10.25 USD, it should be entered in the file as: 1025
   
2. If the transaction amount is 10.00 USD, it should be entered in the file as: 1000
   

This format applies to any currency you use on the platform regarding decimals.

• In columns where it is mandatory to enter only numbers, such as:

(orderId, destination.bankAccount.accountNumber, destination.bankAccount.bankCode, among others) it is crucial that the digits are exclusively numeric. In some cases, the figure may start with a 0. Depending on the format of the program you use to open the file, the leading zeros may be automatically removed.

To avoid this issue, you can enter the apostrophe symbol (') before typing the numeric value. For example:

To enter a number like 012345, write: '012345

Although it is not mandatory, we recommend using this solution to prevent the automatic removal of leading zeros, which can cause errors when uploading your file.

Once you have prepared the file, you must upload it to our PAYOUT PLUS Back Office.

If any errors occur during upload, the system will notify you of the specific details of the errors. If some orders meet the requirements, you will be able to move forward with those orders and the system will automatically reject those that do not meet the criteria. In the event that there is no correct order, the system will not allow you to advance. We show this below ⬇ 

If everything is correct, the system will show you the following ⬇ 

Once you have successfully uploaded the PAYROLL, you will need to APPROVE it. The PAYROLL status will remain in PENDING_APPROVAL. Please wait a few seconds and then click the APPROVE button to generate the order, allowing us to process your PAYOUT according to our SLA.